Privacy Policy

1 Information We Collect

We collect information you provide directly to us when you create an account, enroll in our entrepreneurial skills courses, or contact our team. This includes your name, email address, phone number, and payment information.

We also gather information automatically when you use our website, such as your IP address, browser type, and how you interact with our educational content. This helps us understand which topics resonate most with our Australian business community.

• Personal details you provide during registration
• Course progress and completion data
• Communication preferences and feedback
• Device information and usage patterns
• Location data (with your permission)

2 How We Use Your Information

Your information helps us deliver personalized learning experiences and improve our entrepreneurial skills programs. We use this data to track your progress, send relevant course updates, and provide support when you need it.

We may use aggregated, anonymous data to understand trends in entrepreneurial education and share insights with the broader business community in Australia.

3 Information Sharing and Disclosure

We share your information only in specific circumstances outlined below. We work with trusted service providers who help us deliver our educational programs, but they're bound by strict confidentiality agreements.

• With course instructors to provide personalized feedback
• With payment processors for secure transactions
• With analytics providers to improve our platform
• When required by Australian law or legal process
• To protect our rights and prevent fraud

If selviontrixa is acquired or merged with another company, your information may be transferred as part of that transaction. You'll be notified of any such changes well in advance.

4 Data Security and Storage

We take data security seriously and employ industry-standard measures to protect your information. Our servers use encryption both in transit and at rest, and we regularly update our security protocols.

Your data is stored on secure servers located in Australia, ensuring compliance with local privacy regulations. We maintain backups to prevent data loss, but these are equally protected and encrypted.

While we implement robust security measures, no system is completely foolproof. We continuously monitor for potential threats and will notify you immediately if any security incident affects your data.

5 Your Rights and Choices

Under Australian Privacy Principles, you have several rights regarding your personal information. You can access, correct, or delete your data at any time through your account settings or by contacting our support team.

• Request a copy of all data we hold about you
• Correct inaccurate or outdated information
• Delete your account and associated data
• Opt out of marketing communications
• Restrict how we process your information

You can also request that we transfer your data to another service provider in a commonly used format. We aim to process all requests within 30 days.

6 Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and understand how you interact with our content. These small files help us remember your preferences and improve our website's functionality.

You can control cookie settings through your browser, though disabling certain cookies may limit some features of our platform. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period).

Third-party services we use, such as analytics providers, may also place cookies on your device. These are governed by their respective privacy policies, which we encourage you to review.

7 International Data Transfers

While we primarily store data within Australia, some of our service providers may process information in other countries. When this happens, we ensure appropriate safeguards are in place to protect your privacy rights.

We only work with providers who demonstrate adequate data protection standards, either through certification schemes or contractual guarantees. Your information receives the same level of protection regardless of where it's processed.

8 Data Retention and Deletion

We retain your personal information only as long as necessary to provide our services and comply with legal requirements. Course completion data and certificates are typically kept for seven years to maintain academic records.

When you delete your account, we remove your personal information within 90 days, though some data may persist in backups for up to one year. We may retain anonymized usage data indefinitely for research and improvement purposes.

9 Children's Privacy

Our entrepreneurial skills courses are designed for adults and we don't knowingly collect information from children under 13. If we discover that we've inadvertently collected such information, we'll delete it immediately.

For users between 13 and 18, we require parental consent before collecting personal information. Parents can review, modify, or delete their child's information by contacting our support team.

10 Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you via email and display a prominent notice on our website.

We encourage you to review this policy periodically to stay informed about how we protect your information. Your continued use of our services after any changes indicates your acceptance of the updated policy.